This Privacy Policy describes how your personal information is collected, used, and shared
when you visit or make a purchase from conceptservices.co (the
“Site”).
Personal information we collect
When you visit
the Site, we automatically collect certain information about your device, including
information about your web browser, IP address, time zone, and some of the cookies that are
installed on your device. Additionally, as you browse the Site, we collect information about
the individual web pages or products that you view, what websites or search terms referred
you to the Site, and information about how you interact with the Site. We refer to this
automatically-collected information as “Device Information”.
We collect Device
Information using the following technologies:
- “Cookies” are data files that are
placed on your device or computer and often include an anonymous unique identifier. For more
information about cookies, and how to disable cookies, visit
https://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site,
and collect data including your IP address, browser type, Internet service provider,
referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are
electronic files used to record information about how you browse the
Site.
Additionally when you make a purchase or attempt to make a purchase
through the Site, we collect certain information from you, including your name, billing
address, shipping address, payment information (including credit card numbers, email
address, and phone number. We refer to this information as “Order
Information”.
When we talk about “Personal Information” in this Privacy Policy,
we are talking both about Device Information and Order Information.
How
do we use your personal information?
We use the Order Information that we
collect generally to fulfill any orders placed through the Site (including processing your
payment information, arranging for shipping, and providing you with invoices and/or order
confirmations). Additionally, we use this Order Information to:
- Communicate with
you;
- Screen our orders for potential risk or fraud; and
- When in line with
the preferences you have shared with us, provide you with information or advertising
relating to our products or services.
We use the Device Information that we
collect to help us screen for potential risk and fraud (in particular, your IP address), and
more generally to improve and optimize our Site (for example, by generating analytics about
how our customers browse and interact with the Site, and to assess the success of our
marketing and advertising campaigns).
Sharing you personal
Information
We share your Personal Information with third parties to help
us use your Personal Information, as described above. For example, we use Shopify to power
our online store--you can read more about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand
how our customers use the Site -- you can read more about how Google uses your Personal
Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of
Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may
also share your Personal Information to comply with applicable laws and regulations, to
respond to a subpoena, search warrant or other lawful request for information we receive, or
to otherwise protect our rights.
Behavioural
advertising
As described above, we use your Personal Information to
provide you with targeted advertisements or marketing communications we believe may be of
interest to you. For more information about how targeted advertising works, you can visit
the Network Advertising Initiative’s (“NAI”) educational page at
https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You
can opt out of targeted advertising by using the links below:
- Facebook:
https://www.facebook.com/settings/?tab=ads
- Google:
https://www.google.com/settings/ads/anonymous
- Bing:
https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital
Advertising Alliance’s opt-out portal at:
https://optout.aboutads.info/.
Do not track
Please note
that we do not alter our Site’s data collection and use practices when we see a Do Not Track
signal from your browser.
Your rights
If you are a
European resident, you have the right to access personal information we hold about you and
to ask that your personal information be corrected, updated, or deleted. If you would like
to exercise this right, please contact us through the contact information
below.
Additionally, if you are a European resident we note that we are
processing your information in order to fulfill contracts we might have with you (for
example if you make an order through the Site), or otherwise to pursue our legitimate
business interests listed above. Additionally, please note that your information will be
transferred outside of Europe, including to Canada and the United
States.
Data retention
When you place an order through
the Site, we will maintain your Order Information for our records unless and until you ask
us to delete this information.
Changes
We may update this
privacy policy from time to time in order to reflect, for example, changes to our practices
or for other operational, legal or regulatory
reasons.
Minors
The Site is not intended for individuals
under the age of 18.
Contact us
For more information about our privacy practices, if you
have questions, or if you would like to make a complaint, please contact us by e‑mail at
solutions@conceptserv.com or by mail using the details provided below:
Concept
Services
CS FoodService Holdings, LP, 12521 Amherst Drive, Austin TX 78727, United
States